Understand
Clarify the business problem, existing process, stakeholder needs and expected outcomes.
Digital solutions portfolio
Daniel ParrySales Operations Project Analyst
Project Analyst combining practical technical delivery with business process improvement. I design and deliver operational solutions while contributing to requirements discovery, stakeholder engagement, implementation planning, business adoption and measurable value realisation.
How I work
From business problem to measurable improvement.
A structured approach connecting analysis, solution design, implementation and sustainable operational adoption.
Design
Translate requirements into practical, supportable solutions using the right combination of systems, automation and process change.
Deliver
Build, test and implement solutions while coordinating stakeholders, documentation and operational dependencies.
Enable
Support adoption, knowledge transfer, reporting and continuous improvement so solutions deliver sustainable value.
01 / Solutions
Practical tools built around real business needs.
End-to-end applications designed to improve visibility, consistency and user experience across operational processes.
Workflow management
TTS Ticket & Tasks System
A SharePoint-based ticketing solution supported by automated notifications, comments and attachment processing.
0+ tickets processed
Order processing
Demo, Hire & Trial Solution
A structured request and processing solution supporting sales and operational teams through a consistent workflow.
0 orders processed
260 hours and approx. £6,350 saved annually
Product information
Item Price Solution
A guided tool for price requests, superseded SKU identification and replacement-item workflows.
0 requests processed
776 hours and £10,140 saved annually
02 / Automation
Removing repetitive work and creating measurable capacity.
Targeted automation that improves turnaround times, reduces administration and supports more reliable business processes.
CRM automation
Warranty Registration Backlog
Automated CRM warranty registration processing in Dynamics 365 and Dataverse.
0 cases cleared
597.73 hours, 79.70 working days and £7,890.08 saved
Task scheduling
CET Supervisor Automation
Automated recurring task scheduling to remove weekly management administration.
0 projected hours saved per year
Fleet operations
DriveDesk
A GDPR-conscious driver declaration and self-service fleet vehicle booking process.
0 requests processed
03 / Business impact
Measured capacity released through practical automation.
Across six quantified projects, the current analysis estimates 1,704.62 hours of operational capacity released annually, equivalent to approximately 227.28 working days and £25,315.83 in labour-cost avoidance.
Figures represent estimated labour capacity and cost avoidance based on documented process savings. They do not necessarily represent cashable budget reductions.
04 / Learning
Continuous technical and professional development.
Building capability across low-code development, AI, solution design and enterprise systems.
Delivery & technical capabilities
- Power Apps canvas applications, Power Fx and user-centred interface design
- Power Automate cloud flows, connectors, exception handling and workflow support
- SharePoint data modelling, Dataverse tables and Dynamics 365 CRM automation
- Business systems analysis, requirements gathering, process mapping and solution design
- Project delivery, UAT coordination, stakeholder engagement and change management
- Data governance, GDPR compliance, access management and technical documentation
- Oracle R12, Oracle Fusion foundations, Adobe Commerce and EDI processes
- Microsoft Copilot, AI agents, prompt engineering and AI-assisted development
Credentials & professional development
- Microsoft Certified: Power Platform Fundamentals (PL-900)
- AI Workplace Proficiency — Superhuman AI Academy
- Generative AI Productivity Skills — Microsoft and LinkedIn
- Transforming Project Management with AI Agents — Project Management Institute
- Project Management Foundations — Project Management Institute
- SharePoint Online Essential Training: Beyond the Basics